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Night Dispatcher

  • On-site

Job description

Position Overview:
Mast Trucking is seeking a proactive and resourceful Night Dispatcher to join our team. This role is pivotal in ensuring seamless overnight operations, resolving issues, and supporting drivers. If you excel at problem-solving, staying calm under pressure, and enjoy putting out fires we’d love to hear from you.

Key Responsibilities:

  • Resolve overnight operational issues and troubleshoot basic driver concerns.

  • Dispatch loads and ensure timely, efficient deliveries.

  • Track shipments to maintain on-time performance.

  • Provide driver support, answer questions, and coach drivers through tough situations

  • Communicate issues effectively to other departments and team members on other shifts

  • Maintain a high level of customer service and operational efficiency.

Qualifications:

  • 1-5 years of dispatch experience required

  • Experience using TPS or other logistics software

  • College degree preferred but not required

  • Driving experience is a plus

Key Skills:

  • Strong problem-solving and de-escalation abilities.

  • Excellent decision-making and critical thinking skills.

  • A business mindset with a focus on efficiency and results.

  • Empathy and the ability to support drivers and staff in challenging situations.

  • Effective communication and a proactive approach to addressing issues.

Shifts Available:

  • Monday through Friday, 3 PM to midnight.

  • Sunday through Friday AM, 11 PM to 7:30 AM.

Compensation and Benefits:

  • Hourly pay: $22/hour.

  • Comprehensive benefits package, including health insurance, vision, dental, and a 401(k) plan with employer matching.

Why Join Mast Trucking?
At Mast Trucking, we’re committed to building trust by serving and valuing people. Join a team where your problem-solving skills and dedication to operational excellence make a real impact.

Job requirements

  • Minimum of 1-5 years experience in logistics, preferably dispatch

  • Proficient in using transportation management systems

  • Strong analytical and problem-solving skills

  • Ability to work well under pressure and meet deadlines

  • Knowledge of DOT regulations and compliance

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